TRAINING COURSE

Ensures center compliance with all federal, state, and local regulations

• Child Care Licensing
• Health Department
• Fire Marshall
• Pest Control
• Internal Revenue Service (IRS)
• Private Insurance
• Texas Workforce Commission
• Church (if applicable)
• USDA Food Program
• Department of Transportation
• Americans with Disabilities Act (ADA)
• OSHA
• Child Care Services
• HIPAA
• City Code Enforcement

Implements health and safety standards; ensures that appropriate supervision of children and safe transportation practices are utilized daily

• Have 3 ways of tracking attendance
• The Director is actively involved
• The Director is responsible!
• Ensure loading and unloading procedures are followed

Completes all required paperwork

This includes all program files such as:

• student
• employee
• vehicle
• driver
• health
• and safety files

Develops and maintains a strong working relationship with all state licensing authorities, vendors, and community contacts

• Confidence is the key to success
• Have a cooperative relationship
• Build a positive image and character in the community

Customer Service

• Develops and actively maintains positive communications with parents.
• Recognizes parent concerns, evaluates a course of action, and responds appropriately to the needs of parents.
• Communicates parent concerns to other staff members and the board of directors as needed.
• Responsible for keeping de-enrolled children to a minimum; determines reasons for loss of enrollment and addresses problem areas contributing to loss of enrollment.

Customer Service Follow-Up Plan

Follow-up with newly enrolled families

• After one week
• After six weeks
• After six months

Follow-up with de-enrolled families

• After one week
• After six weeks
• After six months

Educational Program

• Ensures curriculum is appropriately implemented throughout the program and meets state requirements for each age group.
• Works to ensure staff is effectively trained on curriculum and established early childhood principles.
• Complies with minimum standards for child care centers.

Financial Responsibilities

• Is familiar with and able to create a program budget to ensure all resources are effectively managed and within budgetary constraints. Creates new budgets each year that best meet the program's needs and goals.
• Ensures computer-related record-keeping requirements are met, including tracking monetary transactions with customers and vendors. Approves invoices and provides all necessary paperwork to accounts payable for payment and audit purposes.
• Maintains appropriate receipts on all credit card and bank transactions in an organized manner.
• Ensures account receivables are closely managed; takes appropriate action with non-paying accounts.
• Maintains accurate financial accounting of program operations, and protects the program's monetary assets. Ensures program supplies and equipment are inventoried and appropriately maintained.

Human Resources

• Recruits, selects and properly trains qualified staff. Develops staff through program growth and guidance plans. Maintains professional working relationships with program staff.
• Anticipates staffing needs; prepares and posts weekly staffing schedule and modifies it according to daily student counts in each classroom. Ensures that state and local regulations are met at all times.
• Counsels staff regarding performance issues via employee handbook and policy and procedures for corrective action.
• Evaluates staff on a yearly basis with a written performance review, and at other times as needed; recommends merit raises for staff within program guidelines.

Marketing

• Responds and follow-up on enrollment inquiries. Gives prospective customers tours of the program and detailed information about the program's educational philosophy and classroom teachers. Ensures that other program staff are also trained on marketing the program in the director's absence.
• Works to develop marketing strategies to increase capacity utilization; utilizes community-based marketing techniques and other appropriate marketing methods.

Physical Facility

• Maintains building, equipment, and grounds to ensure a safe environment that meets program and licensing safety standards.
• Maintains a clean, safe, and healthy environment through scheduled cleaning and frequent safety checks.
• Coordinates equipment and facility repairs; ensures timely completion of repairs to minimize any risk of injury to others.

Supervision of Staff

Ways to ensure staff supervision

• Half-hour ratio counts
• Informal observations
• Formal observations
• Annual performance reviews
• Cameras in the classrooms
• Multiple teachers in a room

Qualifications

• The Director must meet or exceed state licensing requirements for age, education, and experience. A Bachelors or Associates degree in Early Childhood Education is preferred.
• The Director must be qualified to drive the company vehicles when needed.
• The Director must be willing and able to work in any classroom as needed to meet the program's needs.
• The Director must maintain at least 20 hours of training each year.

Qualifications from "Minimum Standards for Child-Care Centers"

746.1001 Who is the child-care center director?

746.1003 What are the director's responsibilities while at the child-care center?