TRAINING COURSE

Dealing with Workplace Drama

Training Module

This is a practical training for staff in licensed child care programs. It teaches how to recognize and reduce gossip, conflict, and negative communication in the workplace. Participants learn simple, professional strategies to address concerns directly, set boundaries, de-escalate emotionally charged situations, and involve leadership appropriately, all while keeping adult issues away from children and families to protect supervision, team trust, and program quality.

Worksheet

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